Joodha support

What to include

• Describe the problem and what happened before it.
• Include the order or auction reference when relevant.
• For a technical issue, include your device, app version and a screenshot if possible.

Do not send passwords, verification codes or full payment-card details. Hide sensitive information in screenshots.

Accounts and sign-in

Include any error message you see when signing in. Do not share your verification code.

Orders and auctions

Send the order or auction reference and describe the problem. Check the Return Policy for issues with an item or delivery.

Feedback and suggestions

Tell us what happened or what you would like to change. An example helps us understand your suggestion.